Eurocave cellar – Pure – Multi-Temperature

Name: Eurocave cellar - Pure - Multi-Temperature
Brand: EUROCAVE
SKU: DOM021

Reference Repturn : DOM021

Wine cellar electronic board

EUROCAVE

Our services for professionals :

Repairing your part

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Estimated delivery time

72h

Return transport

34 € HT

Customer and technical service

09 72 10 22 50

Commercial guarantee

12 months

Estimated delivery time

72h

Transport
return

34 EXCLUDING VAT

Customer service and

09 72 10 22 50

Warranty

12 months

Common faults and malfunctions

Reboot problem
Power supply failure
Compressor control problem

+ failures

Shipping instructions

Options for this room

Compatible equipment

EUROCAVE wine cellar

Part description and references

Eurocav cellar repair, Pure Multi-Températures

What is the Eurocav Pure Multi-Températures wine cellar?

The PURE control panel is mounted on the EUROCAVE electronic wine cellar. This part ensures precise temperature control inside the cellar, offering the possibility of a multitude of different temperatures, as well as management of the cellar’s other functions, such as lighting, hygrometry and alarm.

The most common faults encountered on a Eurocav, Pure Multi-Températures cellar

However, even with the proven reliability of EUROCAVE products, this control panel is not immune to potential breakdowns or faults over time, which can impact the storage conditions of your wine bottles. Symptoms of panel failure can include temperature fluctuations, display errors, or even complete malfunction of the temperature control. Common failures for this control panel are reboot problems, power supply faults and compressor control failures.

How to repair a Eurocav Pure Multi-Températures cellar?

Would you like to have your PURE edition control panel fitted to your EUROCAVE wine cellar repaired? We can repair your part as quickly as possible. So you can get your wine cellar up and running again as quickly as possible.

The repair process for your electronic board begins with a thorough diagnosis. This enables us to pinpoint the underlying causes of any faults. Then we repair your equipment. We don’t just correct immediate malfunctions, but are committed to long-lasting repairs and preventive maintenance. Then we test your repaired part on test benches, to ensure it’s working properly. We can also offer you an aesthetic renovation of your equipment.

If your control panel malfunctions, contact us to benefit from our specialized repair expertise.

How can I have it repaired? And how much does the repair cost?

To have your customer's electronic box or equipment repaired, we suggest you go to your online online. You'll be able to make a new “service request” and enter all the information about the part and its problem. Our repair services are reserved for professionals.

Transport and delivery: You have the option of using our transport service to ship the faulty part from your company. Once your request has been approved by our team, you'll receive a shipping label to stick on the box in which you've packed your part. In this case, the cost of transporting your part is €34 round trip (€21 one way and €13 return). You can also choose to ship the part yourself, or hand-deliver it to our workshop in Couëron (44).

Repair rates: For repair services, we draw up customized estimates based on the characteristics of your part and the faults or problems encountered. Once the part has been received in our workshops, one of our specialized electronics technicians will draw up a breakdown diagnosis and a repair plan. You will receive your quotation in your customer area and by email. The service will be carried out once your quotation has been signed and paid for.

Warranty: Parts repaired in our workshops are guaranteed for 1 year from the date of repair. This means that if your equipment breaks down again or has a problem within the warranty period, we will pay for transport, any new spare parts and any other services required to keep it running smoothly.

Timescale: On average, we repair your equipment within 72 hours (from the time we receive it to the time it leaves our workshops). For a more precise estimate of your repair service, please consult the “Estimated service time” section. In the event of an emergency repair, we can offer you an “express lead time” option, so that your part can be taken care of in our workshops within 24 to 48 hours.

Customer service : Our customer service team is on hand to answer any technical or practical questions you may have. Our switchboard is open Monday to Friday, 8.30am to 12pm and 2pm to 5pm, on 09 72 10 22 50. You can also contact us by email at info@repturn.com.